Information we collect
When you use this website or engage TSI for services, we may collect information you provide directly, such as your name, email address, company, and details submitted through contact or consultation forms. We may also collect technical information such as browser type, IP address, and pages visited, in order to understand how our site is used.
Enquiries you send through the forms on this website are stored in Tech Sarwar's own customer relationship management (CRM) system, together with the page you sent them from, any campaign tag in the link you followed, the date you gave consent to be contacted and the IP address the request came from (used to prevent spam). We use this information only to respond to your enquiry and manage our relationship with you.
How we use information
We use the information we collect to:
- Respond to inquiries and schedule consultations
- Provide, maintain, and improve our services
- Send relevant updates about our services, with your consent where required
- Understand site usage in order to improve content and navigation
Sharing your information
We do not sell personal information. We may share information with service providers who help us operate our business (such as scheduling or email tools), or when required by law. Any third parties we work with are contractually obligated to protect your information.
Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or legitimate business need, such as active client engagements or contractual obligations.
Your rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.
Cookies and analytics
This site uses cookies and similar technologies to support basic functionality and to understand how the site is used. We use two third-party services for this:
- Google Analytics (Google LLC) measures visits and actions such as pages viewed, booking-link clicks and enquiry form submissions. It records information such as pages visited, approximate location, device and browser type.
- Apollo.io (Apollo.io, Inc.) uses the IP address of your connection to identify the organization a visit comes from, so we can understand which companies are interested in our services. It records information such as the pages visited and the time of the visit.
Neither service receives the names, email addresses or phone numbers you type into our forms. These providers may process information outside Canada, including in the United States, under their own privacy policies.
When you first visit, a notice lets you accept or decline these services, and you can change your choice at any time with the Cookie settings link at the bottom of every page. Declining stops both services on later pages. You can also block cookies in your browser settings, or use Google's opt-out add-on at tools.google.com/dlpage/gaoptout.
Contact us
For how TSL Labs apps handle data, see the separate TSL Labs Software Privacy Policy.
If you have questions about this Privacy Policy, contact us at info@techsarwar.com or through our Contact page.